Help Center | Help Center

Support Packages

Evvos is dedicated to providing comprehensive support packages that guarantee efficient service experience for every customer. With a robust Help Center and a range of telemetry devices, probes and solutions, Evvos empowers users to integrate and manage their data seamlessly. The Cloud Integration Services App, hosted in a secure Microsoft managed datacenter, further enhances the reliability of Evvos' services. These offerings are designed to minimize maintenance expenses and streamline implementation processes, ensuring customer satisfaction and operational excellence.
  • Free - best effort, tickets, knowledge base articles, commuity
  • Professional - less than 24h resposne time, tickets, knowledge base articles, community, 20% discount on custom decoders
  • Premium - less than 8h  response time, tickets, knowledge base articles, 30% discount on custom decoders


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    • Recent Articles

    • Message Decoder: Evvos Weather Stations - Use Case 29 (UC29)

      Message Decoder: Evvos Weather Stations - Use Case 29 (UC29) Typical Application: Precision Farming Agricultural Research Environmental Monitoring Building Management Infrastructure Monitoring How to Load a Firmware File to a Device Evvos Weather ...
    • Message Decoder: Evvos Weather Stations - Use Case 27 (UC27)

      Message Decoder: Evvos Weather Stations - Use Case 27 (UC27) Typical Application: Precision Farming Agricultural Research Environmental Monitoring Building Management Infrastructure Monitoring How to Load a Firmware File to a Device Evvos Weather ...
    • Message Decoder: Evvos Weather Stations - Use Case 26 (UC26)

      Message Decoder: Evvos Weather Stations - Use Case 26 (UC26) Typical Application: Precision Farming Agricultural Research Environmental Monitoring Building Management Infrastructure Monitoring How to Load a Firmware File to a Device Evvos Weather ...
    • Message Decoder: Evvos Weather Stations - Use Case 23 (UC23)

      Message Decoder: Evvos Weather Stations - Use Case 23 (UC23) Typical Application: Precision Farming Agricultural Research Environmental Monitoring Building Management Infrastructure Monitoring How to Load a Firmware File to a Device Evvos Weather ...
    • Create Device

      A device in CIS can be activated/added by clicking Devices > Add and filling in the requried information and then click Save Changes. To create a new device you need the following: device name provider device id (Sigfox Module ID, LoRa DEUI etc.) ...
    • Popular Articles

    • Message Decoder - None

      Message Decoder - None - sensor message are not decoded. Only raw message data along with relevant metadata is displayed and returned by our API or pushed to your endpoint when useing Relays/Webhooks. This Message Decoder does not have any associated ...
    • CIS Structure

      CIS has a hierarchical structure: Organization – represents a business entity or service. You can create multiple organizations if required. Application – describes the application you are creating. You can have multiple applications associated with ...
    • Create an Account in the CIS Portal

      Navigate to https://portal.evvos.com and click CREATE AN ACCOUNT. Complete the Sign Up form and click SUBMIT. You will receive and email with a link to click on in order to confirm your email address. Please check your SPAM / JUNK mail folder if your ...
    • CIS Security and Benefits

      Evvos CIS (Cloud Integration Services) is an application designed, developed and managed by our in-house software team. CIS runs in a Microsoft managed datacenter in the Netherlands and relies on scalable, trusted, and reliable Microsoft Cloud ...
    • Create an Oganization Using your Sigfox Tokens

      Follow the steps below if you wish to use Sigfox connectivity tokens purchased by your company. Login to CIS - https://portal.evvos.com Click Organizations and then Create New Organization. In the Manage Organizations window: provide a name for your ...